If You Need Service Or Assistance
n n n
We suggest you follow
these steps:
1. Before calling for assistance . . .
Performance problems often result from little
things you can find and fix without tools of any
kind.
If nothing operates:
l
Is the gas turned on?
l
Is the power supply cord plugged into a live
circuit with the proper voltage? (See Installa-
tion Instructions.)
l
Is range properly connected to gas supply?
(See Installation Instructions.)
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Have you checked your home’s main fuses or
circuit breaker box?
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Have instructions in this book been followed?
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Is the control knob set in the correct position?
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Is the Oven Temperature Control Knob turned
to a setting?
. Recheck suspected defect.
If burner fails to light:
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Is the range connected to electrical power?
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Have you checked your home’s main fuses or
circuit breaker box?
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Are burner ports clogged? See page 19.
If burner flames are uneven:
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Are burner ports clogged? See page 19.
If burner flames lift off ports, are yellow, or
are noisy when turned off:
l
The air/gas mixture may be incorrect. (Call for
service.)
If burner makes a popping noise when ON:
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Is the burner wet from washing? Let dry.
If control knob(s) will not turn:
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Did you push in before trying to turn?
If cooking results are not what you expected:
. Is the range level?
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Does the oven temperature seem too low or
too high? See page 9.
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If needed, have you preheated the oven as the
recipe calls for?
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Does the flame size fit the cooking utensil
being used?
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Does the recipe you are using need to be
altered to improve the taste or appearance of
the food?
l
If baking, have you allowed 11/2 to 2 inches
(4-5 cm) on all sides of the pans for air
circulation? There must be a minimum space
of 1 inch (3 cm) of space.
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Are the pans the size called for in the recipe?
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Do the cooking utensils have smooth, flat
bottoms and fit the surface burners being
used?
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When broiling, have you completely closed the
broiler drawer?
l
Is the flow of combustion and/or ventilation air
to the unit obstructed? Do not obstruct
airflow to and around unit.
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