A SERVICE OF

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10
Troubleshooting
TROUBLESHOOTING
If for some reason the program/activity stops working or malfunctions,
please follow these steps:
1. Turn the unit
OFF.
2. Interrupt the power supply by removing the batteries.
3. Let the unit stand for a few minutes, then replace the batteries.
4. Turn the unit back
ON. The unit will now be ready to play again.
5. If the unit still does not work, replace with an entire set of new
batteries.
If the problem persists, please call our Consumer Services Department
at 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada, and a
service representative will be happy to help you.
IMPORTANT NOTE:
Creating and developing electronic learning Winnie the Pooh
products is accompanied by a responsibility that we at VTech
®
take
very seriously. We make every effort to ensure the accuracy of the
information which forms the value of our products. However, errors
sometimes can occur. It is important for you to know that we stand
behind our products and encourage you to call our Consumer Services
Department at 1-800-521-2010 in the U.S. or 1-877-352-8697 in
Canada with any problems and/or suggestions that you might have.
A service representative will be happy to help you.