47
GB
CMT-M90DVD 4-239-826-11(1) G
Troubleshooting
Troubleshooting
Problems and remedies
Should you encounter a problem with your
system, do the following:
1 Make sure the power cord and speaker cords
are correctly and firmly connected.
2 Find your problem in the troubleshooting
checklist below and take the indicated
corrective action.
If the problem persists after doing all of the
above, consult your nearest Sony dealer.
General
“--:--” lights up in the display.
• A power interruption has occured. Set the clock
(see page 11) and timer settings (see pages 39
and 44) again.
There is no sound.
• Press VOLUME + (or VOL + on the remote).
• Make sure the headphones are not connected.
• Check the speaker connections (see page 9).
Sound comes from one channel, or unbalanced
left and right volume.
• Place the speakers as symmetrically as possible.
• Connect the supplied speakers.
There is severe hum or noise.
• Move the system away from the source of noise.
• Connect the system to a different mains.
• Install a noise filter (commercially available) to
the mains line.
The timer cannot be set.
• Set the clock again (see page 11).
The timer does not function.
• Press CLOCK/TIMER SELECT on the remote to
set the timer and light up “cDAILY” or
“cREC” in the display (see pages 39 and 44).
• Check the timer setting and set the correct time
(see pages 39 and 44).
• Cancel the Sleep Timer Function (see page 43).
The remote does not function.
• Remove the obstacle.
• Move the remote closer to the system.
• Point the remote at the system’s sensor.
• Replace the batteries (R6/size AA).
• Locate the system away from the fluorescent
light.
DVD/VIDEO CD/CD Player
The disc tray does not open and “LOCKED”
appears on the front panel display.
• Contact your Sony dealer or local authorized
Sony service facility.
The disc tray does not close.
• Place the disc correctly in the center of the tray.
• Always close the tray by pressing Z DVD.
Trying to press the tray closed with your fingers
may cause problems with the player.
The disc does not eject.
• You cannot eject the disc during CD Synchro
Recording. Press x to cancel the CD Synchro
Recording, then press Z DVD to eject the disc.
• Consult your nearest Sony dealer.
Play does not start.
• Open the disc tray and check whether a disc is
loaded.
• Wipe the disc clean (see page 51).
• Replace the disc.
• Place the disc correctly in the center of the tray.
• Place the disc in the tray with the label side up.
• Remove the disc and wipe away the moisture on
the disc, then leave the system turned on for a
few hours until the moisture evaporates.
• Press DVD N to start play.
• The region code on the DVD does not match the
system.
• Cancel the Custom Parental Control function.
The sound skips.
• Wipe the disc clean (see page 51).
• Replace the disc.
• Try moving the system to a place without
vibration (e.g., on top of a stable stand).
• Try moving the speakers away from the system,
or placing them on separate stands.
When you listen to a track with bass sounds at
high volume, the speaker vibration may cause the
sound to skip.
Play does not start from the first track.
• Press PLAY MODE/TUNING MODE
repeatedly until both “PGM” and “SHUFFLE”
disappear to return to normal play.
• Resume Play has been selected. When the
playback is stopped, press x, then start DVD
playback (see page 16).
• The title, DVD, or PBC menu automatically
appears on the TV screen. Follow the
instructions on the TV screen.
continued
