7
Ramsey Electric Winches Trouble Shooting Guide
Note: The winch may make more noise when running in the ‘out’ direction under load. This noise should
decrease with use and is not detrimental to the winch operation.
CONDITIONS POSSIBLE CAUSE CORRECTION
MOTOR RUNS IN ONLY ONE
DIRECTION
Defective solenoid or stuck solenoid. Jar each solenoid to free contacts.
Check each solenoid by applying 12
volts to coil terminal (it should make an
audible click when energized).
Defective remote control switch Disengage winch clutch, remove
remote control switch plug from the
socket and jump pins at 8 and 4
o’clock. Motor should run.
Jump pins at 8 and 10 o’clock. Motor
should run.
MOTOR RUNS EXTREMELY HOT Long period of operation Cooling-off periods are essential to
prevent overheating.
Insufficient battery Check battery terminal voltage under
load. If 10 volts or less, replace or
parallel another battery to it.
MOTOR RUNS, BUT WITH
INSUFFICIENT POWER OR WITH
LOW LINE SPEED
Bad connection Check battery cable for corrosion;
clean and grease
Insufficient charging system Replace with larger capacity charging
system.
MOTOR RUNS, BUT DRUM DOES
NOT TURN
Clutch not engaged If clutch engaged but symptoms still
exist, it will be necessary to
disassemble winch to determine cause
and repair.
MOTOR WILL NOT OPERATE Defective solenoid or stuck solenoid Jar solenoid to free contacts. Check
solenoid by applying 12 volts to coil
terminal (it should make an audible
click when energized).
Defective remote control switch Disengage winch clutch, remove
remote control switch plug from the
socket and jump pins at 8 and 4
o’clock. Motor should run.
Jump pins at 8 and 10 o’clock. Motor
should run.
Defective motor If solenoids operate, check for voltage
at armature post; replace motor.
Loose connections. Tighten connections on bottom side of
hood and on motor.
MOTOR WATER DAMAGED Submerged in water or water from high
pressure car wash
Allow to drain and dry thoroughly, then
run motor without a load in short bursts
to dry windings.
