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35
No picture on HDMI connection.
If this product is connected to an unauthorized 
display device with an HDMI cable, the audio/
video signal may not be output.
Check if the HDMI cable is faulty. Replace a 
new HDMI cable.
If this happens when you change the HDMI 
video resolution, you have to switch to its
default mode: 1) Press
PUSH TO OPEN
to open the disc compartment. 2) Press the
numeric button “1”.
Sound
No audio output from the TV.
Ensure that the audio cables are connected to 
the audio input of the TV.
Assign the audio input of the TV to the 
corresponding video input. See the TV user
manual for details.
No audio output from the loudspeakers of the
DXGLRGHYLFHVWHUHRV\VWHPDPSOLÀHUUHFHLYHU
Ensure that the audio cables are connected to 
the audio input of the audio device.
Turn on the audio device to its correct audio 
input source.
No sound on HDMI connection.
You may not hear any sound from the HDMI 
output if the connected device is non-HDCP
compliant or only DVI-compatible.
Ensure that the  [HDMI Audio] setting is
turned on.
No sound during DivX video playback
The audio codec may not be supported by this 
product.
Play
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(QVXUHWKDWWKH'LY;YLGHRÀOHLVFRPSOHWH
(QVXUHWKDWWKHÀOHQDPHH[WHQVLRQLVFRUUHFW
The aspect ratio of the screen is not aligned with
the TV display setting.
7KHDVSHFWUDWLRLVÀ[HGRQWKHGLVF
DivX subtitles are not displayed correctly.
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DVWKHPRYLHÀOHQDPH
Select the correct character set.
Press  SETUP.
Select  [Preferences] > [DivX Subtitle] in
the menu.
Select the character set that supports the 
subtitle.
/DVHUVSHFLÀFDWLRQ
Type: Semiconductor laser InGaAIP (DVD), 
AIGaAs (CD)
Wave length: 658 nm (DVD), 790 nm (CD)
Output Power: 7.0 mW (DVD), 10.0 mW 
(VCD/CD)
Beam divergence: 60 degrees
8 Troubleshooting
Warning
Risk of electric shock. Never remove the casing of the
product.
To keep the warranty valid, never try to repair the
product yourself.
If you have problems using this product, check the
following points before you request service. If you
still have a problem, register your product and get
support at www.philips.com/welcome.
If you contact Philips, you will be asked for the model
and serial number of your product. The model
number and serial number are on the back of your
product. Write the numbers here:
Model No. __________________________
Serial No. ___________________________
Main unit
The buttons on this unit do not work.
Disconnect this product from the power 
outlet for a few minutes, then connect again.
No reaction to the remote control.
Connect this product to the power outlet.
Point the remote control at the IR sensor 
located on the front panel of this product.
Insert the batteries correctly.
Insert new batteries in the remote control.
Picture
No picture.
See the TVs user manual on how to select
the correct input on the TV. Change the TV
channel until you see the Philips screen.
If you have turned on the progressive scan
setting or change the TV system setting,
switch back to default mode: 1) Press
to
open the disc compartment. 2) Press the
Numeric button ‘1’ (for progressive scan) or
the Numeric button’3’ (for TV system).
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