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The following guide lists problems which do not require professional servicing. If, however, the problem cannot be remedied using this
guide, contact an ONKYO authorized service center for assistance.
• No power.
Cause: Power cord plug is loose
Remedy: Insert plug properly into outlet.
• Playback but no sound.
Cause: Incorrect connection.
Remedy: Check and connect correctly according to page
5.
Cause: Stereo amplifier input selector switch is set to
incorrect position.
Remedy: Change switch position.
• Tape does not move.
Cause: Slack tape wound around pinch roller.
Remedy: Take up slack with a pencil (see page 16).
• t button does not engage.
Cause: No tape in cassette holder.
Remedy: Insert cassette tape.
Cause: Erasure prevention tab(s) removed.
Remedy: Change cassette or cover tab hole with
cellophane tape.
• Hoarse sound, balance unstable.
Cause: Playback head dirty.
Remedy: Clean head (see page 17).
Cause: Tape is stretched.
Remedy: Replace cassette.
• Excessive noise and tape hiss.
Cause: Head has become magnetized.
Remedy: Demagnetize (see page 17).
Cause: Tape with high noise level.
Remedy: Replace cassette.
• Distorted sound.
Cause: Distortion in tape.
Remedy: Tape is probably bad but confirm by listening
to another.
• Recordings are distorted.
Cause: Recording was done at too high a level.
Remedy: Readjust REC LEVEL knob according to the
directions on page 9.
• Tape squeal and skipping.
Cause: Dirty heads, pinch rollers or capstan shafts.
Remedy: Clean (see page 17).
Cause: Cassette shell is binding tape or tape is stretched.
Remedy: Change cassette or try correcting with fast
forward and rewind.
• Excessive hum during playback.
Cause: Connecting cables not inserted firmly.
Remedy: Insert plugs firmly.
Cause: External flux leakage from nearby amplifier or TV
set.
Remedy: Move deck away from hum source.
• High frequencies too strong.
Cause: Dolby NR encoded tape played back with NR off.
Remedy: Select the same noise reduction (Dolby NR B
or C) used when the cassette was recorded.
Cause: Incorrect equalization.
Remedy: Confirm that cassette has tape type detection
holes.
• No high frequency sounds.
Cause: Tape not encoded with Dolby NR played back
with Dolby B or C NR on.
Remedy: Select the appropriate NR mode using the
DOLBY NR button (OFF).
Cause: Heads have become dirty.
Remedy: Clean (see page 17).
• The skip function does not operate properly (TA-
RW544 only).
Cause: The silent sections between songs are too short or
noisy.
Remedy: Use a cassette with sufficient silent sections of
sufficient length between songs.
• Deck does not operate properly.
Cause: Tape transport control microcomputer has been
exposed to interference from power supply or static
electricity.
Remedy: Press the POWER button to turn off the
power. Wait approximately 10 seconds
and turn it on again.
Troubleshooting Guide
