User Manual for the NETGEAR 54 Mbps Wireless USB 2.0 Adapter WG111
Basic Setup 3-15
202-10026-01
Basic Tips
If you have problems connected to your wireless network, try the tips below.
Troubleshooting Frequently Asked Questions
1. Question: The product literature says the WG111 can operate at 54 Mbps. Why do I see no
more than 11 Mbps speed on my WG111 Smart Configuration Utility status line?
Answer: If you are connecting to an 802.11b network, the maximum 802.11b speed is 11
Mbps.
2. Question: The product literature says the WG111 can operate at 54 Mbps. Why do I see no
more than 14 Mbps speed on my WG111?
Symptom Cause Solution
The LED is not
lit.
The WG111 is not
connected to the
USB port
properly or the
WG111 software
is not loaded.
Remove and reinsert the WG111.
Check the Windows device manager to see if the WG111
is recognized and enabled. Reload the WG111 software,
if necessary.
Try to install the WG111 in a different USB slot on your
system if one is available.
The wireless
LED blinks and
cannot connect
to an access
point.
The WG111 is
attempting to
connect to an
access point, but
cannot connect.
The access point may not be powered on. Or, the access
point and the WG111 are not configured with the same
wireless parameters. Check the SSID and WEP settings.
I can connect to
an access point,
but I cannot
connect to
other
computers on
the network or
the Internet.
This could be a
physical layer
problem or a
network
configuration
problem.
Check to make sure that the access point is physically
connected to the Ethernet network.
Make sure that the IP addresses and the Windows
networking parameters are all configured correctly.
Restart the cable or DSL modem, router, access point,
and notebook PC.
Refer to the “A Road Map for ‘How to Get There From
Here’” on page 2-2 for additional suggestions.
