7. Troubleshooting
Error Remedy
The device does
not switch on.
1. Check it the power adaptor is
connected properly.
2. The device may malfunction
when used in areas with strong
radio interference. The device will
work properly again once there is
no more interference.
No sound.
1. Turn on the sound as it may be
muted
2. Increase the volume.
No network
connection can be
established.
1. Check the WLAN function.
2. Try to set an IP address at the
device.
3. Activate the DHCP function on
the router and make the connection
again at the device.
4. A firewall is activated on the
network – set the respective
program in such a way that access
is possible.
5. Reboot the unit to try.
WLAN connection
cannot be
established.
1. Check the availability of WLAN
network on the access point.
2. Place the device closer to the
router.
3. Make sure the WEP/WPA
password is correct.
No station is found.
1. Check the network as well as the
access point and firewall.
2. The station may not be available
currently, try it again later or Select
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