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SURFACE BURNERS
Sealed Burner models
See “Sealed Surface Burners” section.
SIMMER PLATE (on some models)
Do not clean in dishwasher.
Cleaning Method:
■ Liquid detergent and water.
Wipe with damp cloth or sponge then rinse with clean water
and wipe dry.
■ Mild-abrasive cleanser
Rub in the direction of the grain lines with a damp cloth or
sponge. Rinse thoroughly. Repeat if necessary.
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
■ Is the power supply cord unplugged?
Plug into a grounded 3 prong outlet.
■ Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
■ Is the cooktop properly connected to the gas supply?
Contact a service technician or see Installation Instructions.
Surface burners will not operate
■ Is this the first time the surface burners have been used?
Turn on any one of the surface burner knobs to release air
from the gas lines.
■ Is the control knob set correctly?
Push in knob before turning to a setting.
■ Are the burner ports clogged?
See “Sealed Surface Burners” section.
■ Is the main gas shutoff valve in the off position?
See the Installation Instructions.
Surface burner flames are uneven, yellow and/or noisy
■ Are the burner ports clogged?
See “Sealed Surface Burners” section.
■ On models with caps, are the burner caps positioned
properly?
See “Sealed Surface Burners” section.
■ Is propane gas being used?
The appliance may have been converted improperly.
Contact a service technician or see “Assistance or Service”
section.
Surface burner makes popping noises
■ Is the burner wet?
Let it dry.
Excessive heat around cookware on cooktop
■ Is the cookware the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than ½" (1.3 cm) outside the cooking area.
Cooktop cooking results not what expected
■ Is the proper cookware being used?
See “Cookware” section.
■ Is the control knob set to the proper heat level?
See “Cooktop Controls” section.
■ Is the appliance level?
Level the appliance. See the Installation Instructions.
