If you are concerned about providing this anonymous information, you can make this
information inaccessible by turning off the memory chip's ability to collect the product's
usage information:
To turn off usage information collection
▲ On the product control panel, press and hold the Resume button and Network button
until the ink cartridge lights blink, approximately five seconds, and then release the
buttons.
NOTE: If you turn off the memory chip's ability to collect the product's usage
information, you can still continue to use the cartridge in the HP product.
Print and evaluate a print quality report
Print quality problems can have many causes: software settings, a poor image file, or the
printing system itself. If you are unhappy with the quality of your prints, a Print Quality
Diagnostic page can help you determine if the printing system is working properly.
This section includes the following topics:
•
To print a print quality report
•
To evaluate the Print Quality Diagnostic Page
To print a print quality report
• Control panel: Press and hold the Power button, press the Cancel button seven
times, press the
Resume button two times, and release the Power button.
• Embedded Web server: Click the Settings tab, click Device Services in the left
pane, select Print Quality Report from the drop-down list in the Print Quality
section, and then click Run Diagnostic.
• HP Toolbox (Windows): Click the Device Services tab, and then click Print a Print
Quality Diagnostics page and follow the onscreen instructions.
• HP Utility (Mac OS X): Click Print Quality Diagnostics and then click Print Page.
Chapter 4
48 Maintain and troubleshoot
