Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following pages, or visit GEAppliances.com.
In Canada visit www.GEAppliances.ca. You may not need to call for service.
Problem
Possible Causes What To Do
Start status You have pressed the • Press the Start pad once to start the dishwasher. Press the
indicator light flashing Start pad while the Start pad a second time when the dishwasher is running only if you
(Front control only) dishwasher is running. This will wish to cancel the cycle.
cancel the cycle. The light(s) will
stop flashing after the dishwasher
drains (about 75 seconds).
Power to the dishwasher was • The light will stop flashing after the dishwasher drains. A new cycle will
turned off while a cycle was start automatically.
running and power has just been
restored to the dishwasher. The
blinking lights indicate that the
dishwasher is draining the potential
water inside.
Dishwasher BEEPS This is a reminder that your • Close the door after opening it mid-cycle.
once every minute dishwasher door has been left
open during operation. It will
continue beeping until you close
the door.
Beeping at the end This is normal. The dishwasher • To turn off the double beep indicator (or re-activate it if it was previously
of the cycle will beep twice at the end of the turned off), press the Heated Dry pad 5 times within 3 seconds.
cycle A triple beep will sound to indicate the end-of-cycle beep option
has been turned on or off.
Dishes and flatware Fine or coarse filter is clogged • See the Care and cleaning section.
Low inlet water temperature • Make sure inlet water temperature is correct (see the Using the dishwasher
not clean section). Turn on the hot water faucet nearest the dishwasher, let run until
the water temperature stops rising. Then start the dishwasher and turn
off the faucet. This insures the entering water is hot. Select BOOST if available.
Water pressure is temporarily low • Turn on a faucet. Is water coming out more slowly than usual? If so, wait
until pressure is normal before using your dishwasher.
Air gap or disposer is clogged • Clean the air gap or flush the disposer.
Improper rack loading • Make sure large dishware does not block the detergent dispenser or the
wash arms. See the Loading the dishwasher racks section.
Poor performing detergent • Use a highly rated detergent such as Cascade
®
Complete.
Spots and filming Extremely hard water • Use rinse agents such as Cascade Crystal Clear
®
to remove spots
on glasses and and prevent new film buildup.
flatware
Low inlet water temperature • Make sure water temperature is at least 120°F.
Overloading or improper • Load dishwasher as shown in the Loading Place Settings section.
loading of the dishwasher
Old or damp powder detergent • Make sure detergent is fresh.
Rinse agent dispenser empty • If water is extremely hard, a softener may be required.
Too little or low performing• • Make sure you use the proper amount of highly rated detergent.
detergent
Cloudiness on Combination of soft water and • This is called etching and is permanent. To prevent this from happening,
glassware too much detergent use less detergent if you have soft water. Wash glassware in the shortest
cycle that will get it clean.
Low performing phosphate • See White film on inside surface in this Troubleshooting section.
free detergent
Water temperature entering the • This could be etching. Lower the water heater temperature.
dishwasher exceeds 150°F (66°C)
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