Before you call for service…
PERFORMANCE (cont.) Possible Causes Reason
Pilling 5esuOt RI QRrPaO Zear RQ :KLOHWKLVLVQRWFDXVHGE\WKHZDVKHU\RXFDQVORZWKH
SRO\cRttRQ EOeQds aQd pilling process by washing garments inside out.
Iu]]\ IaErics
Snags, holes, tears, rips 3iQs sQaSs hRRks sharS )DVWHQVQDSVKRRNVEXWWRQVDQG]LSSHUV
or excessive wear EuttRQs EeOt EuckOes
5HPRYHORRVHLWHPVOLNHSLQVREMHFWVLQSRFNHWVDQG
]iSSers
aQd sharS REMects
sharp buttons.
OeIt iQ SRckets
7XUQNQLWVZKLFKVQDJHDVLO\LQVLGHRXW
8QdiOuted chORriQe EOeach &KHFNEOHDFKSDFNDJHLQVWUXFWLRQVIRUSURSHUDPRXQW
1HYHUDGGXQGLOXWHGEOHDFKWRZDVKRUDOORZFORWKHVWR
come in contact with undiluted bleach.
&hePicaOs Oike hair EOeach Rr 5LQVHLWHPVWKDWPD\KDYHFKHPLFDOVRQWKHPEHIRUH
d\e SerPaQeQt ZaYe sROutiRQ washing.
Wrinkling ,PSrRSer sRrtiQJ $YRLGPL[LQJKHDY\LWHPVOLNHZRUNFORWKHVZLWKOLJKWLWHPV
(like blouses).
7U\DIDEULFVRIWHQHU
2YerORadiQJ Rr iQcRrrectLoosely load clothes in the washer basket. Adjust load size based
Zater OeYeO on item size and material.
,QcRrrect Zash aQd 0DWFK&\FOHVHOHFWLRQWRWKHW\SHRIIDEULF\RXDUHZDVKLQJ
dr\ c\cOes (especially for easy care loads).
5eSeated ZashiQJ iQ :DVKLQZDUPRUFROGZDWHU
Zater that is tRR hRt
SOUNDS Possible Causes What To Do
“Metallic clicking” ShiIter PechaQisP is 7KHGULYHV\VWHPZLOOHQJDJHDWWKHVWDUWRIDJLWDWHDQG
eQJaJiQJ Rr diseQJaJiQJ disengage when agitate is complete. This occurs multiple
times during the wash.
Back and forth “swoosh” (Oectric PRtRr reYersiQJ 7KLVPDFKLQHKDVDGULYHV\VWHPWKDWGRHVQ·WXVHJHDUV
or light “clicking” sound directiRQ This sound is the motor rotating back and forth to clean
during agitate your laundry.
Quick short agitation &ORthiQJ redistriEutiRQ $WWKHHQGRIDJLWDWHWKHPRWRUPDNHVVKRUWDJLWDWLRQVWURNHV
sounds at end of agitate to redistribute the load.
“Click” when water 5eOa\ sZitch 7KHUHOD\PDNHVDFOLFNVRXQGZKHQDFWLYDWHG7KHZDWHU
stops filling level activates the relay and stops filling.
“Clicking” behind Control AutRPatic 7ePSerature 7ZRYDOYHVPL[FROGDQGKRWZDWHU7KH´FOLFNLQJµLVZKHQHLWKHU
Panel during fill &RQtrRO 9aOYe valve turns on or off to raise or lower the fill water temperature.
Water flow changes AutRPatic 7ePSerature 7ZRYDOYHVPL[FROGDQGKRWZDWHU7KHIORZFKDQJHVZKHQHLWKHU
during fill &RQtrRO 9aOYe valve turns on or off to raise or lower the fill water temperature.
Motor “whining up” or 0RtRr raPSiQJ uSdRZQ 7KHPRWRUZLOOVSHHGXSLQFUHPHQWDOO\GXULQJWKHVSLQF\FOH
“coasting down” in spin duriQJ sSiQ c\cOe When spin is complete, it will coast until it stops.
“Humming” Water draiQ SuPS 7KHGUDLQSXPSZLOOPDNHDKXPPLQJVRXQGZKHQSXPSLQJ
out water after agitation stops and continue until spin is complete.
“Gurgling” Water draiQ SuPS :KHQWKHSXPSVWDUWVGUDZLQJLQDLU,WVWDUWVWRJXUJOH
The washer should then begin spinning and the sound will
continue until it is done spinning.
Water “swishing” 7his is QRrPaO
7KLVZDVKHUXVHVD,QIXVRUZDVKDFWLRQ:DWHUVZLVKLQJZKLOH
the unit is agitating is normal, especially with smaller loads.
Washer is noisy Washer is uQeYeQ 7ROHYHOWKHIURQWRIWKHZDVKHUDGMXVWWKHIURQWOHYHOLQJOHJVE\
rotating the individual leg in the proper direction for up
or down. To level the back of the washer, lift the back
RIWKHPDFKLQHµFPDQGVHWGRZQ
ShiSSiQJ rRd is stiOO assePEOed 7RUHPRYHWKHVKLSSLQJURGIURPWKHZDVKHUSXOOWKH\HOORZWDJ
iQ the uQit and remove the attached rod from the bottom right hand side of
the washer.
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Troubleshooting Tips