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3-4 Troubleshooting
5. Loosen the screw on the print head cover as shown below.
6. Lift up the print head cover.
7. Remove all the jammed paper.
Note:
Do not pull the jammed paper in the opposite direction of paper
feeding.
8. Replace the print head cover and secure it with the screw.
9. Replace the ribbon cassette and roll paper; then close the
printer cover.
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ID
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IO
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P
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RECEIPT
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VALIDATION
POWER
ERROR
FEED
RELEASE
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