A SERVICE OF

logo

Problem Solver 219
5. Remove the paper via the paper feed slot or the eject slot.
6. After removing the paper, close the printer cover and press the Z button.
Reload the paper and resume printing.
See “Loading Roll Paper” on page 32.
Cut sheets jam
To remove jammed paper, follow the steps below:
1. Turn off the printer.
2. Turn the printer on.
After a pause, the message Open printer cover and remove jammed Paper will
appear in the display.
3. Open the printer cover and move the print head away from the jam.