12 Solving Problems
Problems and Solutions
You see banding (light lines).
■ The print head nozzles may need cleaning; follow the instructions below to
clean the print head:
1. Make sure the printer is turned on but not printing, and the red ink
light is off.
2. Windows: Right-click the printer icon on your taskbar (in the lower
right corner of your screen). Select
Head Cleaning.
Macintosh OS X: Open the Applications folder and select
EPSON
Printer Utility
. Select Stylus C64 in the printer list, click OK, and select
Head Cleaning.
Red paper
light and red ink
light flash
Paper may be blocking movement of the print head. Turn off
the printer, then open the cover and remove any jammed
paper or other foreign objects. Turn the printer back on. If the
lights are still on, contact your dealer or EPSON as described
on your Start Here sheet.
Green power
light is off and red
paper light and
red ink light are
flashing
The printer may have an internal error. Turn off the printer,
wait a few seconds, and turn it on again. If the lights are still
flashing, contact your dealer or EPSON as described on your
Start Here sheet.
Lights Explanation
C64 Quick Guide.book Page 12 Friday, August 1, 2003 9:26 AM
