Contacting Dell
To contact Dell electronically, you can access the following websites:
l www.dell.com
l support.dell.com (technical support)
l premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers, including Premier,
Platinum, and Gold customers)
For specific web addresses for your country, find the appropriate country section in the table below.
NOTE: Toll-free numbers are for use within the country for which they are listed.
When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in
determining which codes to use, contact a local or an international operator.
CAUTION: Before working inside your computer, read the safety instructions in your System Information Guide.
Service Tag (bar code on the back of the computer):
Return Material Authorization Number (if provided by Dell support technician):
Operating system and version:
Are you connected to a network? Yes No
Network, version, and network adapter:
See your operating system documentation to determine the contents of the system's start-up files. If the computer is connected to a printer, print each file.
Otherwise, record the contents of each file before calling Dell.
Error message, beep code, or diagnostic code:
Description of problem and troubleshooting procedures you performed:
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Local Numbers, and
Toll-Free Numbers
Argentina (Buenos Aires)
International Access Code: 00
Country Code: 54
City Code: 11
Tech Support and Customer Care
toll-free:0-800-444-0733
Australia (Sydney)
International Access Code:
0011
Country Code: 61
City Code: 2
E-mail (Australia): au_tech_support@dell.com
E-mail (New Zealand): nz_tech_support@dell.com
toll-free:1-800-633-559
Preferred Accounts Division (PAD)
toll-free:1-800-060-889
toll-free:1-800-819-339
toll-free:1-800-808-385
toll-free:1-800-808-312
toll-free:1-800-818-341
Austria (Vienna)
International Access Code: 900
Website: support.euro.dell.com
E-mail: tech_support_central_europe@dell.com
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