A SERVICE OF

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Contents
Removing and Replacing the
Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Software Features. . . . . . . . . . . . . . . . . . .50
Dell DataSafe Online Backup. . . . . . . . . . 51
Dell Stage (Optional) . . . . . . . . . . . . . . . .52
NVIDIA Optimus Technology. . . . . . . . . .54
Free Fall Sensor. . . . . . . . . . . . . . . . . . . . .55
Dell Dock (Optional). . . . . . . . . . . . . . . . .56
Solving Problems . . . . . . . . . . . . . . . .57
Beep Codes. . . . . . . . . . . . . . . . . . . . . . . .57
Touch Screen Problems. . . . . . . . . . . . . .58
Network Problems . . . . . . . . . . . . . . . . . .59
Power Problems. . . . . . . . . . . . . . . . . . . .60
Memory Problems . . . . . . . . . . . . . . . . . .61
Lockups and Software Problems . . . . . .62
Using Support Tools . . . . . . . . . . . . . 64
Dell Support Center . . . . . . . . . . . . . . . . .64
My Dell Downloads . . . . . . . . . . . . . . . . .65
System Messages . . . . . . . . . . . . . . . . . . .65
Hardware Troubleshooter . . . . . . . . . . . .67
Dell Diagnostics . . . . . . . . . . . . . . . . . . . .67
Restoring Your Operating
System . . . . . . . . . . . . . . . . . . . . . . . . .72
System Restore. . . . . . . . . . . . . . . . . . . . .73
Dell DataSafe Local Backup. . . . . . . . . . .74
System Recovery Media. . . . . . . . . . . . . .76
Dell Factory Image Restore. . . . . . . . . . .77