Check the drive for errors
1. Remove the hard drive.
2. Insert the Drivers and Utilities CD for your computer and turn on the computer.
3. Check to see if the drive light is blinking.
If you cannot eject the CD, CD-RW, or DVD drive tray
1. Ensure that the computer is off.
2. Straighten a paper clip and insert one end into the eject hole at the front of the
drive; push firmly until the tray is partially ejected.
3. Gently pull out the tray until it stops.
If you hear an unfamiliar scraping or grinding sound
● Ensure that the sound is not caused by the program that is running.
● Ensure that the disk or disc is inserted properly.
If the CD-RW drive stops writing
Disable standby mode in Windows before writing to a CD-RW— Search for the
keyword standby in Windows Help. See "
Accessing Help Files."
Change the write speed to a slower rate— See the help files for your CD creation
software.
Close all other open programs— Closing all other open programs before writing to the
CD-RW may alleviate the problem.
If you have problems with a hard drive
Allow the computer to cool before turning it on— A hot hard drive may prevent the
operating system from starting. Try allowing the computer to return to room temperature
before turning it on.
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