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Error messages appear
IfYourDell™ComputerGetsWet
1. Shut down the computer, disconnect the AC adapter from the computer, and then disconnect the AC adapter from the electrical outlet.
2. Turn off any attached external devices, and disconnect them from their power sources and then from the computer.
3. Ground yourself by touching one of the metal connectors on the back of the computer.
4. Remove the module bay device and any installed PC Cards, and put them in a safe place to dry.
5. Remove the battery.
6. Wipe off the battery and put it in a safe place to dry.
7. Remove the hard drive.
8. Remove the memory module(s).
9. Open the display and place the computer right-side up across two books or similar props to let air circulate all around it. Let the computer dry for at
least24hoursinadryareaatroomtemperature.
10. Ground yourself by touching one of the metal connectors on the back of the computer.
11. Replace the memory module(s), the memory module cover, and the screw(s).
12. Replace the hard drive.
13. Replace the module bay device and any PC Cards you removed.
14. Replace the battery.
15. Turn on the computer and verify that it is working properly.
If the computer does not start, or if you cannot identify the damaged components, contact Dell.
The computer restarts.
Windows 2000
The solid blue screen appears because you were not able to perform a proper Windows shutdown. ScanDisk automatically runs during the
start-up process. Follow the instructions on the screen.
Review "Error Messages" — Look up the message and take the appropriate action. See the software documentation.
Confirm that the problem is software-related — Run the System Board Devices tests in the Dell Diagnostics. If all tests in the device group
run successfully, the problem may be software-related. See the software documentation.
CAUTION: Perform this procedure only after you are certain that it is safe to do so. If the computer is connected to an electrical outlet, Dell
recommends that you turn off AC power at the circuit breaker before attempting to remove the power cables from the electrical outlet. Use the
utmost caution when removing wet cables from a live power source.
NOTICE: Do not use artificial means, such as a hair dryer or a fan, to speed the drying process.
CAUTION: To help prevent electrical shock, verify that the computer is thoroughly dry before continuing with the rest of this procedure.
NOTE: See your Product Information Guide or separate paper warranty document that shipped with your computer for information on your warranty
coverage.