Crestron CHV-TSTAT and CHV-THSTAT Thermostats
Further Inquiries
If after reviewing this Operations and Installation Guide, you cannot locate specific
information or have questions, please take advantage of Crestron's award winning
customer service team by calling:
• In the US and Canada, call Crestron’s corporate headquarters at
1-888-CRESTRON [1-888-273-7876].
• In Europe, call Crestron International at +32-15-50-99-50.
• In Asia, call Crestron Asia at +852-2341-2016.
• In Latin America, call Crestron Latin America at +5255-5093-2160.
• In Australia and New Zealand, call Creston Pacific at +613-9480-2999
Firmware Upgrades
Because of the addition of new features and changes in the SIMPL Windows symbol
programming, firmware release 2.0 is not backward compatible with firmware
release 1.1 and earlier. Upgrading from 1.1 to 2.0 will require complete
reprogramming of the thermostat. In addition, version 2.0 is only compatible with
2-Series control processors. Refer to Doc. 8163C for complete descriptions and
procedures concerning firmware version 2.0.
Future Updates
As Crestron improves functions, adds new features, and extends the capabilities of
this product, additional information may be made available as manual updates. These
updates are solely electronic and serve as intermediary supplements prior to the
release of a complete technical documentation revision.
Check the Crestron website (www.crestron.com
) periodically for manual update
availability and its relevance. Updates are available from the Download | Product
Manuals section and are identified as an “Addendum” in the Download column.
Operations and Installation Guide – DOC. 8163B Thermostats: CHV-TSTAT and CHV-THSTAT • 39
