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Catalyst 3750, 3560, 3550, 2975, 2970, and 2960 Switch System Message Guide
OL-8551-04
Chapter 3 Message and Recovery Procedures
QOSMGR Messages
Error Message QOSMGR-3-POLICER_RES_COUNT: Internal Error Invalid Policer count.
Note This message applies only to Catalyst 3750, 3560, 2975, 2970, and 2960 switches.
Explanation An internal software error has occurred.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Enter the show
running-config user EXEC command to gather data that might help identify the nature of the error.
Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case
with the TAC, or contact your Cisco technical support representative, and provide the representative
with the gathered information. For more information about these online tools and about contacting
Cisco, see the
“Error Message Traceback Reports” section on page 2-7.
Error Message QOSMGR-3-POLICYMAP_NOT_FOUND: Cannot find policymap for [chars].
Note This message applies only to Catalyst 3750, 3560, 2975, 2970, and 2960 switches.
Explanation An internal software error has occurred. [chars] is the policy-map name.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Enter the show
running-config user EXEC command to gather data that might help identify the nature of the error.
Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case
with the TAC, or contact your Cisco technical support representative, and provide the representative
with the gathered information. For more information about these online tools and about contacting
Cisco, see the
“Error Message Traceback Reports” section on page 2-7.
Error Message QOSMGR-3-QUEUE_PTR_ERROR: queue pointers out of order [hex] [hex]
[hex] [hex].
Note This message applies only to Catalyst 3750, 3560, 2975, 2970, and 2960 switches.
Explanation An internal software error has occurred. [hex] [hex] [hex] [hex] are the
software-computed queue pointer values. The parameters provide error details for technical support.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Enter the show
running-config user EXEC command to gather data that might help identify the nature of the error.
Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case
with the TAC, or contact your Cisco technical support representative, and provide the representative
with the gathered information. For more information about these online tools and about contacting
Cisco, see the
“Error Message Traceback Reports” section on page 2-7.
