General Troubleshooting
Applies to
Symptom Solution(s)
Lights
Foggers
& Snow
Controllers
Dimmers
& Chaser
Auto shut off Check fan thermal switch reset
9
Beam is very dim or
not bright
Clean optical system or replace lamp
Check 220/110v switch for proper setting
9
Breaker/Fuse keeps
blowing
Check total load placed on device
9
Chase is too slow Check users manual for speed adjustment
999
Device has no power Check for power on Mains.
Check device’s fuse. (internal and/or external)
999
Fixture is on but
there is no
movement to the
audio
Make sure you have the correct audio mode on the
control switches. If audio provided via ¼” jack, make
sure a live audio signal exists
Adjust sound sensitivity knob
999
Lamps cuts off
sporadically
Possible bad lamp or fixture is overheating.
Lamp may be at end of its life.
9
Light will not come
on after power failure
Some discharge lamps require a cooling off period
before the electronics in the fixture can kick start it
again, wait 5 to 10 minutes before powering up
9
Moves slow Check 220/110v switch for proper setting
9
No flash Re-install bulb, may have shifted in shipping
9
No light output Check slip ring & brushes for contact
Install bulb
Call service technician
9
Relay will not work Check reset switch
Check cable connections
9
Remote does not
work
Make sure connector is firmly connected to device
99
Stand alone mode All Chauvet lighting fixtures featuring stand-alone
functions do not require additional settings, simply
power the fixture and it will automatically enter into this
mode
9
*Note not all values apply to all fixtures
If you still have a problem after trying the above solutions, please contact CHAUVET Technical
Support at the location below.
Technical Support
Address: Service Dept.
3000 N 29th Ct, Hollywood, FL 33020 (U.S.A.)
Support (Email): tech@chauvetlighting.com
Telephone: (954) 929-1115 - (Press 4)
Fax: (954) 929-5560 - (Attention: Service)
Website: http://www.chauvetlighting.com
LX5 8
9/17/2007 12:27 PM
