14 October 22, 2001 AM19464_02_V.pdf
English
Maintaining Your Acoustimass
®
10 Series II Speaker System
Troubleshooting
If you have a problem with your Acoustimass 10 Series II speakers, turn off your sound
source and try the solutions below. If you still have a problem, contact your Bose
®
dealer to
arrange for service. Or, to contact Bose directly, refer to the inside back cover of this guide.
Problem What to do
System does not • Make sure the power cord of the receiver is plugged into an operating AC wall outlet and
function at all that the unit is turned on.
• Be sure to select a source at the receiver (video, DVD, CD, tuner).
No sound • Check the speaker connections. Turn the unit ON.
• Increase the volume.
• Disconnect any headphones.
Sound is distorted • Make sure speaker cable is not damaged.
• Reduce the volume of any external components connected to the receiver.
No bass
• Make sure the speaker connections at the receiver or amplifier are correct (+ to + and - to -).
• If you are using Dolby Digital (AC-3) programming, verify that the settings are correct at the
receiver. Be sure the source material (laserdisc, DVD, or broadcast programming) is Dolby
Digital encoded.
Not enough or • Move the Acoustimass module closer to a wall or corner to increase bass. Move it farther
too much bass from a wall or corner to decrease bass.
• Set the “Loudness” or “Bass Boost” control on your receiver to increase or decrease bass.
No surround-sound • To get the full performance benefit, your HiFi Stereo VCR or stereo television must be
connected to a home theater receiver.
• Make sure your receiver is set to a surround-sound mode.
Customer service
For additional help in solving problems, contact Bose customer service. See the inside back
cover for Bose customer service offices and phone numbers.
