
14
Frequently Asked Questions
WhatdoesNIAPCommonCriteriavalidationtoEAL4mean?
To learn more about NIAP Common Criteria and EAL 4, visit
http://www.niap-ccevs.org/cc-scheme/consumer-guidance.cfm.
WhatdoIdoifIfindthatthetamper-evidentsealsontheSwitchhave
beenremovedordisrupted?
Please call Belkin Secure KVM Support at (800) 282-2355 immediately.
The KVM Switch’s circuitry may have been compromised.
WherecanIregistermySwitch?
You can register your Switch on the Web by directing your browser to:
https://www.belkin.com/registration.
WherecanIgotoreportaproductissue?
You may call Belkin Secure KVM Support at (800) 282-2355 or direct your web
browser to http://www.belkin.com/support/contact/email/technicalsupport/.
HowdoestheSwitchallowtheusertoswitchbetweencomputers?
The Switch only supports one method of port selection. The user can access
the desired computer by pushing the associated port selector.
HowfarcantheSwitchbefrommycomputer?
The Switch can be located up to 15 feet (4.6m) away from your computer due
to DVI- and USB-cable limitations.
DoIhavetoinstallsoftwaretousetheSwitch?
No, the Switch does not require any software to be installed on your computers.
CanIusetheSwitchwithacomputerthatdoesnotsupportUSB?
No, the Switch only works with USB-capable computers.
DoestheSwitchrequireanACadapter?
Yes, the Switch requires a 5-volt DC, 3-Amp (minimum) power adapter in order
to function properly.