7-5 Technical Assistance
Parts and Service Department
The ACS Customer Service Group will provide your company with genuine OEM quality parts
manufactured to engineering design specifications, which will maximize your equipment’s performance and
efficiency. To assist in expediting your phone or fax order, please have the model and serial number of
your unit when you contact us. A customer replacement parts list is included in this manual for your
convenience. ACS welcomes inquiries on all your parts needs and is dedicated to providing excellent
customer service.
For immediate assistance, please contact:
• North, Central and South America, 8am – 5pm CST +1 (800) 483-3919 for drying, conveying,
heating and cooling and automation. For size reduction: +1 (800) 229-2919.
North America, emergencies after 5pm CST (847) 439-5855
North America email: acsuscanadacustserv@corpemail.com
• Mexico, Central & South America
Email: acslatinamericacustserv@corpemail.com
• Europe, Middle East & Africa +48 22 390 9720
Email: acseuropecustserv@corpemail.com
• India +91 21 35329112
Email: acsindiacustserv@corpemail.com
• Asia/Australia +86 512 8717 1919
Email: acsasiacustserv@corpemail.com
Sales and Contracting Department
Our products are sold by a worldwide network of independent sales representatives. Contact our Sales
Department for the name of the sales representative nearest you.
Let us install your system. The Contract Department offers any or all of these services: project planning;
system packages including drawings; equipment, labor, and construction materials; and union or non-union
installations.
For assistance with your sales or system contracting needs please Call:
North, Central and South America +1
(
262
)
641-8600 or +1 (847) 273-7700
Monday–Friday, 8am–5pm CST
• Europe/Middle East/Africa +48 22 390 9720
• India +91 21 35329112
• Asia/Australia +86 512 8717 1919
Facilities:
ACS offers facilities around the world to service you no matter where you are located. For more
information, please visit us at www.acscorporate.com
