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Service Under Warranty
D
uring the warranty period, defective units will
b
e repaired without charge to the purchaser when
returned with a dated store receipt to the address
b
elow. Units returned without a dated store
r
eceipt will be handled as described in section
“Service Out Of Warranty.”
D
ue to the specialized equipment necessary for
testing a Laser-Radar receiver, there are no
authorized service stations for Whistler brand
d
etectors other than Whistler.
W
hen returning a unit for service, please follow
these instructions:
1. Ship the unit in the original carton or in a
s
uitable sturdy equivalent, fully insured, with
r
eturn receipt requested to:
W
histler Repair Dept.
551 N. 13th St.
R
ogers, AR. 72756
P
lease allow 3 weeks turnaround time.
I
mportant:
W
histler will not assume
responsibility for loss or damage incurred in
s
hipping. Therefore, please ship your unit
insured with return receipt requested.
CODs will not be accepted!
2. Include with your unit the following
i
nformation, clearly printed:
• Your name and street address
(for
shipping via UPS)
, a daytime telephone
number and an email address, if applicable.
• A detailed description of the problem (e.g.,
“Unit performs self-test but does not respond
` to radar”).
• A copy of your dated store receipt or bill of
sale.
WARRANTY INFORMATION
3
. Be certain your unit is returned with its serial
number. For reference, please write your unit’s
s
erial number in the following space:
s
/n______________.
U
nits without serial numbers are not covered under warranty
.
Important: To validate that your unit is within
t
he warranty period, make sure you keep a
copy of your dated store receipt. You may
r
egister your warranty online at
w
ww.whistlergroup.com, however, for
w
arranty verification purposes, a copy of
y
our dated store receipt must accompany any
unit sent in for warranty work.
Service Out of Warranty
U
nits will be repaired at “out of warranty”
s
ervice rates when:
• The unit’s original warranty has expired.
•
A dated store receipt is not supplied.
• The unit has been returned without its serial
number.
•
The unit has been abused, modified,
installed improperly, or had its housing
removed.
The minimum out of war
ranty service fee for
y
our Whistler detector is $75.00 (U.S.). If you
require out of warranty service, please return
your unit as outlined in the section “Service
U
nder Warranty” along with a certified check or
money order for $75.00. Payment may also be
made by MasterCard, VISA, or American
Expre
ss;
personal checks are
not accepted
.
I
n the event repairs cannot be covere
d by the
minimum $75.00 service fee, you will be
contacted by a Whistler technical service specialist
w
ho will outline options available to you.
I
f you
elect not to have your unit repaired, it will be
returned to you along with your certified check
or money order.
WARRANTY INFORMATION
24 25
Important: When returning your unit for service,
be certain to include a daytime telephone
number and an email address (if applicable).
Customer Service
If you have questions concerning the operation of your
Whistler detector, or require service during or after the
warranty period, please call Customer Service at:
1-800-531-0004
Representatives are available to answer your questions
Monday - Friday fr
om 8:00 a.m. to 5:00 p.m. (CT) or visit
the F.A.Q.’
s at www
.
whistlergr
oup
.com.
SPECI FIC ATIONS
Radar Frequencies:
10.500 - 10.550 GHz (X Band)
24.050 - 24.250 GHz (K Band )
33.400 - 36.000 GHz (Ka Superwideband)
Operating Temperature Range:
-10 C to +70 C (-41 F to +158 F)
Power Requirements:
Operational 12 to 15 volts DC, 250mA nominal
V
ehicle Battery Saver, 30mA nominal.
One or more U.S. patents may apply:
#5,146,227, #5,379,456, #5,666,120, #5,990,821
#7,215,276
POP
™
Mode is a trademark of MPH Industries, Inc.
SWS
™
is a trademark of Safety Warning
System L.C.
Specifications are subject to change without notice.
WARRANTY INFORMATION
These and other accessories can be
ordered directly from Whistler by calling
1-800-531-0004 or visiting our online store
at www.whistlergroup.com
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500501 Zipped Travel Case $ 9.95
403774
Intellicord
®
$27.95
202152 Large Windshield Bracket Kit $ 9.95
206552 Straight Power Cord (5’) $14.95
206553 Coiled Power Cord (7’) $15.95
206880 Hardwire Kit (10' ) $ 9.95
(for wiring to fuse box)
206666 Modular* Cord Package $17.95
(includes coiled and straight
cords, and power adapter)
202156
Package of 4 Suction Cups
$ 2.95
402081 Non Skid Dash Pad $ 6.95
206660
Straight Modular Cor
d &
Socket Multiplier
$11.95
206661 Coiled Modular Cord &
Socket Multiplier
$12.95
* Modular: Interconnecting pieces cord and plug.
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ACCESSORIES
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