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• Emergency Tow: Tow to the nearest Saturn
retailer for warranty service or in the event of
a vehicle-disabling accident. Assistance provided
when the vehicle is mired in sand, mud, or snow.
• Flat Tire Change: Installation of a spare tire will be
covered at no charge. (The customer is responsible
for the repair or replacement of the tire if not
covered by a warrantable failure.)
• Jump Start: No-start occurrences which require a
battery jump start will be covered at no charge.
• Saturn Retailer Locator Service
In many instances, mechanical failures are covered
under Saturn’s Bumper-to-Bumper warranty. However,
when other services are utilized, our Roadside
Assistance Representatives will explain any payment
obligations you might incur.
For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representatives:
• Your name, home address, and home
telephone number
• Telephone number of your location
• Location of the vehicle
• Model, year, color, and license plate number
• Mileage, Vehicle Identification Number and delivery
date of the vehicle
• Description of the problem
While we hope you never have the occasion to use our
service, it is added security while traveling for you
and your family. Remember we are only a phone call
away. Saturn Roadside Assistance: 1-800-553-6000;
text telephone (TTY) users, call 1-800-833-6000.
Saturn reserves the right to limit services or
reimbursement to an owner or driver when, in Saturn’s
judgment, the claims become excessive in frequency
or type of occurrence.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Saturn reserves the right to make any changes or
discontinue the Roadside Assistance program at any
time without notification.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive Saturn
Roadside Assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.
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