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10.2 Troubleshooting
NOTE: If you encounter a problem you cannot solve, contact an authorized service center for
assistance.
Power Problems
Power does not turn on when using battery power
The remaining battery power may be too low to run your device. Connect the
AC adapter to your device and to AC power. Then, turn on your device.
Screen Problems
Screen is off
If the screen does not respond even after you press the power button, try the
following in order until the problem is solved:
Connect the AC adapter to your device and to external AC power.
Reset your system.
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