Michelin LIGHT TRUCK TIRE Automobile Parts User Manual


 
WHAT THE CONSUMER MUST DO WHEN MAKING A
CLAIM
When making a claim under the terms of this warranty the consumer must
present the tire to an authorized Michelin PAX System Dealer or a
participating new vehicle dealership. Michelin tire retailers are listed at
www.Michelinman.com or call 1-877-729-8473 for assistance. The vehicle
on which the tire was used should be available for inspection.
If further assistance is required, please write: Consumer Relations Department,
Post Office Box 19001, Greenville, South Carolina 29602-9001.
CONDITIONS AND EXCLUSIONS
Your PAX System tires must be removed from the wheel for inspection
prior to repair. Do not use plug-only, outside-in, on-the-wheel repair.This
warranty does not provide compensation for loss of time, loss of use of
vehicle, inconvenience or consequential damages.
Michelin PAX System tires presented for claim remain the property of the
consumer and Michelin accepts no responsibility for loss of, or damage to,
tires which are in the custody or control of a Michelin tire retailer for the
purpose of inspection for warranty adjustment. In the event of a disputed
claim, the consumer must make the tire available to Michelin for further
inspection.No Michelin representative, employee or retailer has the
authority to make or imply any representation, promise or agreement,
which in any way varies the terms of this warranty.
These limited warranties apply only in the United States.
HOW REPLACEMENT CHARGES ARE CALCULATED
MICHELIN PAX
®
SYSTEM TIRES AND SUPPORT RINGS
If a Michelin PAX System tire becomes unserviceable due to a
workmanship or materials condition or a road hazard injury during the first
24 months of service or before 50% of the tread is worn, whichever occurs
first, Michelin will furnish a comparable new Michelin PAX System
replacement tire at NO CHARGE. No charge will be made for demounting,
mounting and balancing, but the consumer will be responsible for paying
any other service charges and applicable taxes.
If a Michelin PAX System tire becomes unserviceable due to a
workmanship or materials condition or a road hazard injury after the free
replacement period, Michelin will furnish a comparable Michelin PAX
System replacement tire on a pro rata basis. An Authorized Pax System
Dealer shall determine the charge by multiplying the percentage of the
original usable tread worn, by the current selling price at the adjustment
location or the price in the current Michelin Base Price List, whichever is
lower. This list is based on a predetermined price intended to fairly
represent the actual selling price of the tire. After the free replacement
period, you pay the cost of demounting, mounting and balancing and any
other dealer charges and applicable taxes.
If the Michelin PAX System support ring becomes unserviceable due to a
workmanship or materials condition or a road hazard injury during the six
year warranty period, the insert will be replaced at no charge.
4