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Controls in detail
Useful features
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and/or towing, charges may
apply. Refer to the Roadside Assistance
manual for more information.
The following is only available in the USA:
ț Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
Information button ¡
Located below the center armrest cover is
the Information button ¡.
̈ Press and hold button (for longer than
two seconds).
A call to the Customer Assistance
Center will be initiated. The button will
flash while the call is in progress. The
message
Connecting call
will appear
in the multifunction display and the
audio system is muted.
i
The indicator lamp on the Roadside
Assistance button • remains illumi-
nated in red for approximately ten
seconds during the system self-check
after switching on ignition (together
with the SOS button and the Informa-
tion button ¡).
See system self-check (
୴ page 267)
when the indicator lamp does not come
on in red or stays on longer than
approximately ten seconds.
If the indicator lamp on the Roadside
Assistance button • is flashing
continuously and there was no voice
connection to the Response Center
established, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network is not available). The
message
Call failed.
appears in the
multifunction display.
Roadside Assistance calls can be
terminated using the t button on
the multifunction steering wheel or the
respective button for ending a
telephone call on the audio system or
COMAND* head unit.