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Problems with the SmartKey
Problem Possible causes/consequences and M Solutions
You cannot lock or
unlock the vehicle
using the SmartKey.
The SmartKey battery is discharged or nearly discharged.
X
Point the tip of the SmartKey at the driver's door handle from a
distance of approximately 1.5 ft (50 cm) and try to unlock or
lock the vehicle again.
If this does not work:
X
Check the SmartKey battery and replace it if necessary
(Y page 76).
X
Lock (Y page 80) or unlock (Y page 80) the vehicle using
the mechanical key.
The SmartKey is faulty.
X
Lock (Y page 80) or unlock (Y page 80) the vehicle using
the mechanical key.
X
Have the SmartKey checked at a qualified specialist workshop.
You can no longer lock
or unlock the vehicle
using KEYLESS-GO.
KEYLESS-GO is in standby mode because the vehicle has not been
unlocked for an extended period.
X
Pull the door handle twice and then insert the SmartKey into the
ignition lock.
There is a malfunction with KEYLESS-GO.
X
Lock/unlock the vehicle using the remote control function of
the SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the %/& button.
X
Have the SmartKey checked at a qualified specialist workshop.
There is interference from a powerful source of radio waves.
X
Lock/unlock the vehicle using the remote control function of
the SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the %/& button.
You have lost the
SmartKey.
X
Have the SmartKey canceled at an authorized Mercedes-Benz
Center.
X
Report the loss immediately to the vehicle insurers.
X
If necessary, have the locks changed as well.
You have lost the
mechanical key.
X
Report the loss immediately to the vehicle insurers.
X
If necessary, have the locks changed as well.
SmartKey
77
Opening and closing
BA 164.8 USA, CA Edition B 2011; 1; 2, en-US
d2sboike Version: 3.0.3.5
2010-04-21T15:08:44+02:00 - Seite 77
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