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133Tele Aid
Technical
data
Instruments
and controls
Operation Driving
Instrument
cluster display
Practical hints Car care Index
Emergency calls
An emergency call is initiated automatically:
• following an accident in which the Emergency
Tensioning Retractors (ETR’s) or airbags deploy,
• if the antitheft alarm or the tow away alarm stays on
for more than 20 seconds, see pages 35 and 37.
An emergency call can also be initiated manually by
opening the cover next to the inside rear view mirror
labeled “SOS”, then briefly pressing the button located
under the cover. See below for instructions on initiating
an emergency call manually.
Once the emergency call is in progress, the indicator
lamp in the “SOS” button will begin to flash. All
information relevant to the emergency, such as the
location of the vehicle (determined by the GPS satellite
location system), vehicle model, identification number
and color are generated.
A voice connection between the Response Center and
the occupants of the vehicle will be established
automatically soon after the emergency call has been
initiated. When a voice connection is established the
audio system mutes. The Response Center will attempt
to determine more precisely the nature of the accident
provided they can speak to an occupant of the vehicle.
The Tele Aid system is available if:
• it has been activated and is operational. Activation
requires a subscription for monitoring services and
cellular air time
• the relevant cellular phone network and GPS signals
are available and pass the information on to the
Response Center.
Note:
Location of the vehicle on a map is possible if the
vehicle is able to receive signals from the GPS satellite
network and pass the information on to the Response
Center.
Warning!
If the indicator lamp in the “SOS” button is
illuminated continuously and there was no voice
connection to the Response Center established,
then the Tele Aid system could not initiate an
emergency call (e.g. the relevant cellular phone
network is not available).
Should this occur, assistance must be summoned
by other means.