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Tele Aid
Technical
data
Instruments
and controls
Operation Driving
Instrument
cluster display
Practical hints Car care Index
In the event of an ETR or airbag deployment, if the
system cannot connect to the Emergency Response
Center, it will attempt to contact 9-1-1. Close the
cover (1) after the emergency call is concluded.
Warning!
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, vehicle in
a dangerous road location), please do not wait for
voice contact after you have pressed the emergency
button. Carefully leave the vehicle and move to a
safe location. The Response Center will
automatically contact local emergency officials
with the vehicle’s approximate location
Roadside Assistance button •
Located below the center armrest cover is the Roadside
Assistance button •. Pressing and holding the
button (for longer than 2 seconds) will initiate a call to a
Mercedes-Benz Roadside Assistance dispatcher. The
button will flash while the call is in progress. The
message “ROADSIDE ASSISTANCE – CONNECTING
CALL” will appear in the multifunction display.
When
the connection is established, the message “ROADSIDE
ASSISTANCE – CALL CONNECTED” appears in the
multifunction display. The Tele Aid system will transmit
data generating the vehicle identification number,
model, color and location (subject to availability of
cellular and GPS signals).
A voice connection between the Roadside Assistance
dispatcher and the occupants of the vehicle will be
established.
The nature of the need for
assistance
can then be described.
.
For
services such as labor and/or towing charges
may apply.
Refer to the Roadside Assistance manual
for more
information.
Sign and Drive services: Services such as jump start,
a few gallons of fuel or the replacement of a flat tire
with the vehicle spare tire are obtainable
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