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Introduction
Important notice for California retail buyers of Mercedes-Benz automobiles
Under California law you may be entitled to a replacement of your vehicle or a refund of the purchase price, if
Mercedes-Benz USA, LLC or its authorized Mercedes-Benz Center fails to conform the vehicle to its express warranties
after a reasonable number of repair attempts during the period of one year or 12 000 miles from original delivery of
the vehicle. A reasonable number of repair attempts is presumed for a retail buyer (1) if the vehicle is out of service by
reason of repair of substantial nonconformities for a cumulative total of more than 30 calendar days or (2) the same
substantial non-conformity has been subject to repair four or more times and you have at least once directly
notified us in writing of the need to repair the non-conformity and have given us an opportunity to perform the
repair ourselves. Notifications should be sent to the nearest Mercedes-Benz Regional Office listed in the
Service and Warranty Information Booklet.
Maintenance
The Service Booklet describes all the necessary maintenance work which should be performed at regular intervals.
Always have the Service Booklet with you when you take the vehicle to your authorized Mercedes-Benz Center for
service. The service advisor will record each service in the booklet for you.
Roadside assistance
The Mercedes-Benz Roadside Assistance Program provides factory trained technical help in the event of a breakdown.
Calls to the toll-free Roadside Assistance number:
1-800-FOR-MERCedes (in the USA)
1-800-387-0100 (in Canada)
will be answered by Mercedes-Benz Client Assistance Representatives 24 hours a day, 365 days a year.
For additional information refer to the Mercedes-Benz Roadside Assistance Program brochure in your glove box.
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