Customer Delivery Checklist
Customer Delivery Checklist
DEALERSHIP DATE
SALES CONSULTANT CUSTOMER’S NAME
VIN E-MAIL
PRESENTATION OF OWNER’S MATERIALS:
Review the following items with the customer
Smart Start Guide
•Removethischecklistfrom
Smart Start Guide
Warranty Information
Warranty Start Date:
Customer Initial:
•BasicVehicle–
36months/36,000miles
•Roadsideassistanceprogram
MyMazda.com
•Offertoregistercustomeron
MyMazda.com
Owner’s Manual
Floor Mats
•Ensureoormatsareproperly
hooked after cleaning
•Donotinstalltwooormats,oneon
top of the other, on the driver side
•Accessoryrubberoormatsshould
be cleaned with mild soap and
water only
SERVICE DEPARTMENT
Introduce Service Manager;
provide business cards
Review Service and Parts
Department hours of operation
Explain free Full Circle
Service Inspection
Schedule rst maintenance service
Keyless Entry ................................
1
•LiftgateOpenerSwitch
•KeyFob(oneretractablekeyfob&
one valet key supplied)
Seats ..............................................
2
•Adjustments
Driver’s View ..............................
3-4
•LocationofSwitchesandControls
Instrument Cluster ....................
5-6
•ReviewofWarningandIndicator
Light Function and Location
Lights .............................................
7
Aluminum Wheel Care ..................
7
Wiper/Washer................................
8
Automatic Transmission ..............
9
•OverdriveCancelSwitch
AUX Jack ......................................
10
VEHICLE PRESENTATION:
Refer to Smart Start Guide during presentation
Door Lock Switch ........................
12
Fuel Door ......................................
13
•FuelDoorRelease,
Tether Hook and
Fuel Spec
Climate Control ............................
14
Set Clock ......................................
15
Audio Controls .........................
15-16
Information Display .....................
17
SCHEDULED MAINTENANCE
When replacing or topping off engine
oil,useMazdaGenuineoil.Foroptimal
engineperformance,useSAE0W-20
engineoil.PleaseconsultanAuthorized
MazdaDealerforadditionalinformation.
SALES CONSULTANT DATE CUSTOMER DATE
All items in the Customer Delivery Checklist have been reviewed with the customer and
the first maintenance appointment has been scheduled:
Signed copy must be placed in dealer jacket
1006815_12a_Mazda2_SSG_080211.indd 19-20 8/2/11 11:58 AM