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Customer Delivery Checklist
Customer Delivery Checklist
DEALERSHIP DATE
SALES CONSULTANT CUSTOMER’S NAME
VIN E-MAIL
PRESENTATION OF OWNER’S MATERIALS:
Review the following items with the customer
Smart Start Guide
• Remove this checklist from
Smart Start Guide
Warranty Information
Warranty Start Date:
Customer Initial:
• Basic Vehicle –
36 months/36,000 miles
• Roadside assistance program
MyMazda.com
• Offer to register customer on
MyMazda.com
Owner’s Manual
SERVICE DEPARTMENT
Introduce Service Manager;
provide business cards
Review Service and Parts
Department hours of operation
Explain free Full Circle
Service Inspection
Schedule rst maintenance service
Keyless Entry ................................
1
• Liftgate Opener Switch
• Key Fob (one retractable key fob &
one valet key supplied)
Seats ..............................................
2
• Adjustments
Driver’s View ..............................
3-4
• Location of Switches and Controls
Instrument Cluster ....................
5-6
• Review of Warning and Indicator
Light Function and Location
Lights .............................................
7
Aluminum Wheel Care ..................
7
Wiper/Washer................................
8
Automatic Transmission ..............
9
• Overdrive Cancel Switch
AUX Jack ......................................
10
VEHICLE PRESENTATION:
Refer to Smart Start Guide during presentation
Door Lock Switch ........................
12
Fuel Door ......................................
13
• Fuel Door Release,
Tether Hook and
Fuel Spec
Climate Control ............................
14
Set Clock ......................................
15
Audio Controls .........................
15-16
Information Display .....................
17
SCHEDULED MAINTENANCE
When replacing or topping off engine oil,
use Mazda Genuine Parts. For optimal
engine performance, use SAE 0W-20
engine oil. Please consult an Authorized
Mazda Dealer for additional information.
SALES CONSULTANT DATE CUSTOMER DATE
All items in the Customer Delivery Checklist have been reviewed with the customer and
the first maintenance appointment has been scheduled:
Signed copy must be placed in dealer jacket
280334_11a_Mazda2_SSG_052010.indd 19-20 5/20/10 11:46 AM