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If you need support for your Magellan RoadMate and you wish to contact Thales
Navigation the following information is provided so that you can direct your
questions/comments to the proper person.
Technical Support
If you need technical assistance, "how-to" help, or if you have a technical question
about the functionality of your Magellan product, please contact us on the internet
at www.magellangps.com or you may reach technical support by fax or by phone.
Our technical support phone representatives are available Monday through Friday,
6:00 a.m. to 5:00 p.m. P.S.T/P.D.T or after hours you may leave a detailed voice
mail message that will be returned within the next next business day.
Telephone: 866-868-2259 or +1 909 394 5000 (Outside North America)
You may also reach technical support by fax: +1 909 394 7050 [Attn: Tech. Support]
E-mail: magellansupport@thalesnavigation.com
Warranty Service
To obtain warranty service on your unit, the consumer must contact us for a return
authorization prior to shipment of product. Packages arriving at our dock without
an RMA may be refused. To obtain an RMA, simply contact our technical support
group at:
Tel: 866-868-2259 or 909-394-5000
Fax: 909-394-7050 [Attn: Tech. Support]
E-mail: magellansupport@thalesnavigation.com
CONTACT INFORMATION
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