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Condition Potential Causes
Cannot clear MyKey™ • Key in the ignition is a MyKey™
• No MyKeys™ are programmed to
the vehicle. Refer to Create a
MyKey™ section
• Vehicle has been started using a
remote start system that is
programmed as MyKey™. Refer to
Using MyKey™ with remote start
systems section.
Lost the only admin key • Purchase a new key from your
authorized dealer
Lost any key • For programming spare keys, refer
to the Programming spare keys
section in this chapter.
I accidentally programmed all
keys as MyKeys™
• Vehicle has a remote start system
that is recognized as an admin key.
Refer to the Using MyKey™ with
remote start systems section to reset
all MyKeys™ as admin keys.
MyKey™ Programmed total
includes one additional key
• Unknown key has been programmed
to the vehicle as a MyKey™.
• Vehicle is equipped with a remote
start system. Refer to Using MyKey™
with remote start systems section.
Admin Keys Programmed total
includes one additional key
• Unknown key has been programmed
to the vehicle as admin key.
• Vehicle is equipped with a remote
start system. Refer to Using MyKey™
with remote start systems section.
MyKey™ miles do not
accumulate
• MyKey™ is not being used by the
intended user.
• MyKey™ system has been recently
cleared.
Locks and Security
102
2011 Navigator (nav)
Owners Guide, 1st Printing
USA (fus)