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nüvi 1100/1200/1300/1400 Series Owner’s Manual 57
Appendix
Troubleshooting
Problem/Question Solution/Answer
My nüvi never gets
satellite signals.
Take your nüvi out of parking garages and away
from tall buildings and trees. Remain stationary for
several minutes.
The suction cup
will not stay on my
windshield.
Clean the suction cup and windshield with rubbing
alcohol. Dry with a clean, dry cloth. Mount the
suction cup as described on page 2.
My nüvi does not
charge in my vehicle.
Check the fuse in the vehicle power cable (see page
48).
Ensure the vehicle is turned on and is supplying
power to the power outlet.
Your nüvi can only charge between 32°F and 113°F
(between 0°C and 45°C). If the nüvi is placed in
direct sunlight or in a hot environment, it cannot
charge.
My battery does not
stay charged for very
long.
To maximize the time between charges, turn down
the backlight. Touch Tools > Settings > Display >
Brightness.
How do I clear all of
my user data?
Hold your nger on the lower-right corner of the
nüvi screen while it is turning on. Keep your nger
pressed until the message appears. Touch Yes to
clear all user data.