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T4963pr-0921
PROBLEMS AND SOLUTIONS GUIDE
PROBLEM POSSIBLE CAUSE SOLUTION
Vehicle was running but
suddenly stopped
Loose wires or loose connectors Check all wires and connectors. Make sure the battery
connector is tightly plugged into the motor connector,
and that there are no loose wires around the motors.
Tripped thermal fuse The built-in thermal fuse may "trip" and shut down
operation of the vehicle if the vehicle is overloaded or the
driving conditions too severe. Once a fuse has "tripped",
release the button on the handlebar and wait 25 seconds
before operating the vehicle again. To avoid repeated
automatic shutdowns, do not overload the vehicle by
exceeding the 40 lb maximum weight capacity or by
towing anything behind the vehicle. Do not drive up hills or
run into xed objects, which can cause the wheels to stop
spinning while power is still being supplied to the motors.
If a thermal fuse continually trips, contact your local
Power Wheels
®
authorized service center.
Short run time (Less than
1 - 3 hours per charge)
Undercharged battery Charge the battery. A new battery should have been
charged for at least 18 hours before using the vehicle for
the rst time. After rst-time use, recharge the battery for
at least 14 hours after each use. Never charge the
battery longer than 30 hours.
Check all wires and connectors. Make sure the battery
connector is tightly plugged into the charger connector,
and that the charger is plugged into the wall.
Make sure power ow to the wall outlet is “ON”.
Overcharged battery Do not charge the battery longer than 30 hours. If
you suspect that your battery is damaged as a result
of overcharging, contact your local Power Wheels
®
authorized service center. They can test the battery
for you.
Battery is old and will not
accept full charge
Even with proper care, a rechargeable battery does not
last forever. Average battery life is 1 to 3 years depending
on vehicle use and use conditions. Replace only with
a Power Wheels
®
6 Volt (4.0 Amp/Hr.) battery with built-in
thermal fuse. Do not substitute parts.
Tripped thermal fuse The built-in thermal fuse may "trip" and shut down
operation of the vehicle if the vehicle is overloaded or the
driving conditions too severe. Once a fuse has "tripped",
release the button on the handlebar and wait 25 seconds
before operating the vehicle again. To avoid repeated
automatic shutdowns, do not overload the vehicle by
exceeding the 40 lb maximum weight capacity or by
towing anything behind the vehicle. Do not drive up hills or
run into xed objects, which can cause the wheels to stop
spinning while power is still being supplied to the motors.
If a thermal fuse continually trips, contact your local
Power Wheels
®
authorized service center.