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Vehicle runs sluggishly Batteries need charging After approximately 3 hours of constant use, the batteries
need charging.
Wrong type or improperly installed fuses Make sure that the batteries have properly installed
Power Wheels
®
thermal fuses installed before charging.
For best performance, do not use substitute parts.
Batteries are old and will not accept Even with proper care, rechargeable batteries do not last
full charge forever. Average battery life is 1 to 3 years depending on
the vehicle use and use conditions. Replace the batteries
with Power Wheels
®
6 volt batteries. For best
performance, do not use substitute parts.
Vehicle is overloaded Make sure you do not overload the vehicle by allowing
more than 1 rider at one time, exceeding the 65 lbs.
maximum weight capacity, or by towing objects behind the
vehicle. If the vehicle is overloaded, the fuses in the batter-
ies may "trip", and automatically shut down operation of the
for appoximately 25 seconds. Adjust the driving conditions
to prevent repeated automatic shutdowns.
Driving conditions are too stressful Use only on gentle inclines or slopes of 10
o
or less.
If the driving conditions are too stressful, the fuses in the
batteries may "trip" and automatically shut down operation
of the vehicle for approximately 25 seconds. Adjust the
driving conditions to prevent repeated automatic shutdowns.
Vehicle runs in low speed but High speed lock-out The vehicle was pre-set to operate only in low speed until you
does not run in high speed not disconnected disconnect the high speed lock-out. Follow the instructions
(Note: The vehicle is designed on page 21 to disconnect High Speed Lock-out.
to operate in low speed only
in reverse.)
Sometimes the vehicle doesn’t Loose wire or connector Check all wires around the motors and all connectors to
run, but other times it does make sure they are tight.
Motor or electrical switch damage Contact your local Power Wheels
®
authorized service
center for diagnosis and repair.
When the foot pedal is pressed, Loose wire or connector Check all wires around the motors and all connectors
the vehicle won’t run without to make sure they are tight.
a push
“Dead Spot” on motor Contact your local Power Wheels
®
authorized service
center for diagnosis and repair.
Thermal fuses constantly "trip", Damaged fuses Contact your local Power Wheels
®
authorized service
but the vehicle is not center for diagnosis and repair.
overloaded nor the driving
conditions too severe Child is switching between Teach your child to stop the vehicle before switching
FORWARD and REVERSE direction or speeds.
or LOW and HIGH without stopping
Loud clacking or grinding Broken gears Contact your local Power Wheels
®
authorized service
noise from a motor-gearbox center for diagnosis and repair.
Charger gets warm during use It is normal for some chargers to get No action required.
warm during use and is not reason
for concern. Some chargers do not If your charger does not get warm during
get warm during use. use, it does not mean that it is not working properly.
Batteries make a sizzling or It is normal for some batteries to No action required.
gurgling noise when charging make noise and swell slightly while
charging and is not reason for If your batteries do not make noise or swell slightly
concern. Some batteries do not during charging, it does not mean that they are
make noise or swell while charging. not accepting the charge.
Problems and Solutions Guide
24
If, after reviewing the Problems and Solutions Guide, the vehicle still fails to operate, please contact your nearest authorized
service center (see page 25) or contact Power Wheels
®
Consumer Affairs toll-free at 1-800-348-0751.
Problem Possible Cause Solution
Problem Possible Cause Solution