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ESCORT Extended Service Plan
ESCORT offers an optional extended
service plan. Contact ESCORT Sales for
details at 800-433-3487.
Accessories
Accessories
The following accessories and replacement
parts are available for PASSPORT SC55.
Coiled SmartCord ............................$29.95
Straight SmartCord .........................$29.95
Available in red or blue
Direct-wire SmartCord ..................$29.95
Available in red or blue
Zippered Travel Case .....................$14.95
Service
Service Procedure
If Your PASSPORT ever needs service,
please follow these simple steps:
1 Check the troubleshooting section of
this manual. It may have a solution to your
problem.
2 Call us at 1-800-543-1608. We may be
able to solve your problem over the phone.
If the problem requires that you send your
PASSPORT to the factory for repair, we will
provide you with a Return Authorization
Number, which must be included on the
outside of your shipping box.
Enclose the following information
with your PASSPORT:
• Your Service Order Number
• Your name and return address
• Your daytime telephone number
• A description of the problem you are
experiencing
• Please include the lighter cord you have
been using with your unit
• If you have owned your PASSPORT SC55
less than one year and did not purchase
directly from ESCORT, please include a
copy of your receipt from an Authorized
Reseller
Out Of Warranty Repairs
For out of warranty repairs, include
prepayment in the amount you were
quoted by the ESCORT Customer Service
Representative. If the SC55 has been
damaged, abused or modified, the repair
cost will be calculated on a parts and labor
basis. If it exceeds the basic repair charge,
you will be contacted with a quotation. If
the additional payment is not received
within 30 days (or if you notify us that you
choose not to have your PASSPORT
repaired at the price quoted), your
PASSPORT will be returned, without
repair. Payment can be made by check,
money order, or credit card.
Mail PASSPORT and SmartCord To:
ESCORT
Customer Service Department
Return Authorization Number _________
5440 West Chester Road
West Chester, Ohio 45069
For your own protection, we recommend
that you ship your PASSPORT postpaid
and insured. Insist on a proof of delivery,
and keep the receipt until the return of
your PASSPORT.