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Rev. 1/07
mc
©2007 Edelbrock Corporation
Brochure No. 84-5496
Page 3 of 4
Warranty Inspection and Procedure
Condition
A slight amount of oil
on the piston rod and/or
shock body.
Oil dripping off shock.
Piston rod broken at
piston assembly and
separated from shock
body.
Compression depth
not correct.
Clicking noise and
significant endplay.
Bubbling noise inside.
Rod end missing or
separated from piston
rod.
Bent piston rod,
deformed mounting
loop or stem.
Kinked hoses, nitrogen
port is tampered/open/
missing.
Inspection Procedure
Visual inspection for slight
amount of oil film.
Visual inspection for oil
dripping off the bottom
mount of the shock.
Visual inspection for
conditions.
Check by fully compressing
shock and checking the
distance “x”. If the distance
“x” exceeds 1/2", the shock
is defective.
Shock is held rod down,
compressed halfway, then
quickly moved up and down
an inch in each direction.
When shock is inverted,
compressed and released,
listen for noise.
Visual inspection for
conditions.
Visual inspection for
conditions.
Visual inspection for
conditions.
Possible Cause
Normal occurrence when
the shock is dyno-tested.
Damaged seal.
Piston rod not properly
attached to piston.
• Divider cup seal failure.
• Leaking.
Loose piston.
Oil and gas have mixed.
Rod end worked loose.
• Abuse.
• Incorrect installation.
• Damaged in collision.
• Used in racing.
Customer tampering.
Action
✓ Not defective. Shock will
perform as intended.
✓ No replacement necessary.
✓ Place a warranty tag on shock
and return.
✓ Will be replaced.
✓ Place a warranty tag on shock
and return.
✓ Will be replaced.
✓ Place a warranty tag on shock
and return.
✓ Will be replaced.
✓ Place a warranty tag on shock
and return.
✓ Will be replaced.
✓ Place a warranty tag on shock
and return.
✓ Will be replaced.
✓ Place a warranty tag on shock
and return.
✓ Will be replaced.
✓ Warranty no longer valid.
✓ No replacement.
✓ No replacement.