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Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties,
DaimlerChrysler Motors Corporation has installed spe-
cial TDD (Telecommunication Devices for the Deaf)
equipment at its Customer Center. Any hearing or speech
impaired customer who has access to a TDD or a
conventional teletypewriter (TTY) in the United States
can communicate with DaimlerChrysler Motors Corpo-
ration by dialing 1–800–380–CHRY.
Service Contract
You may have purchased a service contract for your
vehicle to help protect you from the high cost of unex-
pected repairs after your DaimlerChrysler Motors Cor-
poration new vehicle limited warranty expires.
DaimlerChrysler Motors Corporation stands behind only
Genuine DaimlerChrysler Motors Corporation Service
Contracts. If you purchased a Genuine DaimlerChrysler
Motors Corporation Service Contract, you will receive
Plan Provisions and an Owner Identification Card in the
mail within three weeks of your vehicle delivery date. If
you have any questions about your service contract, call
the DaimlerChrysler Motors Corporation Service Con-
tract National Customer Hotline at 1-800-521-9922.
DaimlerChrysler Motors Corporation will not stand be-
hind any service contract that is not a Genuine
DaimlerChrysler Motors Corporation Service Contract. It
is not responsible for any service contract other than a
Genuine DaimlerChrysler Motors Corporation Service
Contract. If you purchased a service contract that is not a
Genuine DaimlerChrysler Motors Corporation Service
Contract, and you require service after your
DaimlerChrysler Motors Corporation new vehicle lim-
ited warranty expires, please refer to your contract docu-
ments, and contact the person listed in those documents.
We appreciate that you have made a major investment
when you purchased your new vehicle. Your dealer has
also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
your ownership experience. You’ll be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
WARRANTY INFORMATION
See your DaimlerChrysler Motors Corporation Warranty
Information Booklet for information on warranty cover-
age and transfer of warranty.
382 IF YOU NEED CONSUMER ASSISTANCE