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Black plate (42,1)
Cadillac Escalade/Escalade ESV Owner Manual - 2011
7-42 Infotainment System
Tips and Troubleshooting Chart (cont.)
Problem Recommended Action
After stopping the player, and
pushing Play, sometimes the
DVD starts where it left off and
sometimes at the beginning.
If the stop button was pressed one time,
the DVD player resumes playing where
the DVD was stopped. If the stop button
was pressed two times, the DVD player
begins to play from the beginning of
the DVD.
The auxiliary source is running,
but there is no picture or sound.
Check that the RSE video screen is in
the auxiliary source mode.
Check the auxiliary input connections at
both devices.
Sometimes the wireless
headphone audio cuts out or
buzzes.
Check for obstructions, low batteries,
reception range, and interference
from cellular telephone towers, or
use a cellular telephone in the
vehicle.
Check that the headphones are on
correctly using the L (left) and R (right)
on the headphones.
The remote and/or the
headphones are lost.
See your dealer for assistance.
The DVD is playing, but there is
no picture or sound.
Check that the RSE video screen is
sourced to the DVD player.
DVD Display Error Messages
The DVD display error message
depends on the radio that is in the
vehicle. The video screen can
display one of the following:
Disc Load/Eject Error: This
message displays when there are
disc load or eject problems.
Disc Format Error: This message
displays if the disc is inserted with
the disc label wrong side up, or if
the disc is damaged.
Disc Region Error: This message
displays if the disc is not from a
correct region.
No Disc Inserted: This message
displays if no disc is present when
Z or DVD AUX is pressed on the
radio.