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Giving and receiving assistance
Receiving assistance
The BMW Group's Mobile Service
offers you 24-hour assistance in the
event of a breakdown, even on week-
ends and holidays.
The telephone numbers of the Mobile
Service control center in your country
are listed in the BMW Dealer Directory.
If your vehicle has the necessary equip-
ment, you can contact the Mobile Ser-
vice or issue an emergency call using
buttons in the interior rearview mirror.
When an emergency call is initiated, a
telephone connection is established
with the general emergency call center.
In vehicles with activated BMW Assist
function, a telephone connection is set
up to the BMW Assist emergency call
center. If the current location of your
vehicle can be determined, this location
is transmitted to the BMW Assist emer-
gency call center.
Fold down the cover.
1 Emergency call
2 Mobile Service
Requirements for initiating an emer-
gency call or contacting Mobile Service:
>The car phone is registered with a
mobile network
>The emergency call system is opera-
tional.
Initiating an emergency call*
Press button 1 for at least 2 seconds.
The indicator lamp above the buttons
lights up. As soon as a telephone con-
nection has been set up to the main
emergency call center, the indicator
lamp flashes.
If the indicator lamp is flashing but you
cannot hear the emergency call center,
you may still be heard by the emer-
gency call center.
For technical reasons, the emer-
gency call function cannot be
guaranteed in certain unfavorable con-
ditions.<
If certain requirements are met, an
emergency call is automatically initiated
after a serious accident. The automatic
emergency call will not be hindered by
pressing the button.
Mobile Service*
To establish contact with the BMW
Group's Mobile Service:
Press button 2 for at least 2 seconds.
The indicator lamp above the buttons
lights up. As soon as a telephone con-
nection has been set up with the Mobile
Service, the indicator lamp flashes.
Depending on the country you are in,
your vehicle's current location will also
be transmitted if your vehicle is
equipped with an activated BMW Assist
function.
Online Edition for Part-No. 01 41 0 157 605 - © 09/03 BMW AG