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Service
Service Procedure
If your V955 ever needs service, please
follow these simple steps:
1 Check the troubleshooting section of
this manual. It may have a solution to your
problem.
2 Call us at 1-800-341-2288. We may be
able to solve your problem over the phone.
If the problem requires that you send your
V955 to the factory for repair, we will
provide you with a Service Order Number,
which must be included on the outside of
your shipping box.
Enclose the following information with your
V955:
• Your Service Order Number
• Your name and return address
• Your daytime telephone number
• A description of the problem you are
experiencing
• Copy of original purchase receipt
Beltronics Extended Service Plan
Beltronics offers an optional extended
service plan. Call Beltronics for details at
1-800-341-2288
Out Of Warranty Repairs
For out of warranty repairs, include
prepayment in the amount you were
quoted by the Beltronics Customer Service
Representative. If the detector has been
damaged, abused or modified, the repair
cost will be calculated on a parts and labor
basis. If it exceeds the basic repair charge,
you will be contacted with a quotation. If
the additional payment is not received
within 30 days (or if you notify us that you
choose not to have your V955 repaired at
the price quoted), your V955 will be
returned, without repair. Payment can be
made by check, money order, or credit
card.
Ship your V955 and power cord to:
BELTRONICS
Customer Service Department
Service Order Number ______________
5442 West Chester Road
West Chester OH 45069
For your own protection, we recommend
that you ship your V955 postpaid and
insured. Insist on a proof of delivery, and
keep the receipt until the return of your
V955.
Warranty and Accessories
BELTRONICS One Year Limited Warranty
What this warranty covers: BELTRONICS
warrants your Product against all defects in
materials and workmanship.
For how long: One (1) year from the date of
the original purchase.
What we will do: BELTRONICS, at our
discretion, will either repair or replace your
Product free of charge.
What we will not do: BELTRONICS will not
pay shipping charges that you incur for sending
your product to us.
What you must do to maintain this
warranty: Show original proof of purchase
from an authorized BELTRONICS dealer.
Warranty Exclusions: Warranty does not
apply to your product under any of the
following conditions: 1. The serial number has
been removed or modified. 2. Your product has
been subjected to misuse or damage (including
water damage, physical abuse, and/or improper
installation). 3. Your product has been modified
in any way. 4. Your receipt or proof-of-purchase
is from a non-authorized dealer or internet
auction site including E-bay, U-bid, or other non-
authorized resellers.
To obtain service: 1. Contact BELTRONICS (1-
800-341-2288) to obtain a Return Authorization
number. 2. Properly pack your product and
include: your name, complete return address,
written description of the problem with your
product, daytime telephone number, and a
copy of the original purchase receipt. 3. Label
the outside of the package clearly with your
Return Authorization number. Ship the product
pre-paid (insured, for your protection) to:
Beltronics Inc, 5442 West Chester Rd., West
Chester, OH 45069.
LIMITATION OF WARRANTY: EXCEPT AS
EXPRESSLY PROVIDED HEREIN, YOU ARE
ACQUIRING THE PRODUCT “AS IS” AND
“WHERE IS,” WITHOUT REPRESENTATION OR
WARRANTY. BELTRONICS SPECIFICALLY
DISCLAIMS ANY REPRESENTATION OR
WARRANTY INCLUDING, BUT NOT LIMITED
TO THOSE CONCERNING THE MERCHANT-
ABILITY AND SUITABILITY OF THE PRODUCT
FOR A PARTICULAR PURPOSE. BELTRONICS
SHALL NOT BE LIABLE FOR CONSEQUENTIAL,
SPECIAL OR INCIDENTAL DAMAGES
INCLUDING, WITHOUT LIMITATION,
DAMAGES ARISING OUT OF THE USE, MISUSE
OR MOUNTING OF THE PRODUCT.
The above limitations or exclusions shall be
limited to the extent they violate the laws of
any particular state. BELTRONICS is not
responsible for products lost in shipment
between the owner and our service center.
Other legal rights: This Warranty gives you
specific rights. You may have other legal rights,
which vary, from state to state.
Accessories
The following accessories and replacement
parts are available for BEL V955.
Coiled SmartPlug............................$29.95
Direct-wire SmartPlug ...................$29.95
Standard Coiled Power Cord.........$14.00
Direct-wire Power Cord ................$10.00
Accessory Kit..................................$19.95
Extra Windshield Mount.................$4.00
Features, specifications and prices are
subject to change without notice.