Filter
Top Products
Troubleshooting
My GPS doesn't seem to be working
Check the GPS Info screen to confirm GPS reception.
Exit the program and restart it.
Perform a Soft Reset and restart.
Check to see if the GPS receiver is plugged in securely.
Check to see if the batteries are low.
Charge the batteries on your handheld device.
The car cursor is red continuously
Check the GPS Info screen to confirm GPS reception.
Check to see if the GPS receiver has a clear view of the sky.
If not, move to a location where the GPS receiver's view of the sky is not blocked.
Exit the program and restart it.
Perform a Soft Reset and restart.
Check to see if the GPS receiver is plugged in securely.
A message on the handheld devices screen says “Outside of Map Area”
If you are indoors or if the GPS receiver's view of the sky is obstructed, the program may think
you are at an inaccurate location.
Move to a location where the GPS receiver's view of the sky is not blocked
You may have driven beyond the coverage of the map loaded in your handheld device.
Use the companion map loader program to load a different or larger map onto your handheld
device.
19