102 Chapter 4 Problem Solving
EN
Common Windows Problems
Common Windows Problems
Symptom Possible Cause Solution
Error Message:
“Error Writing to LPTx” in
Windows 9x.
Make sure that there is paper in
the tray.
Make sure the cables are connected
correctly, the printer is on, and the
Ready light is on.
Click on Start, Settings, Printers.
Right click on the HP LaserJet 2200
driver and select Properties. Click on
Details, Port Settings. Remove check
from “Check Port State before
Printing” box. Click OK. Click on
Spool Settings. Select “Print Directly
to Printer.” Click OK.
Try printing again.
Error Message:
“General Protection Fault”
“Exception OE”
“Spool32”
“Illegal Operation”
Close all other applications, reboot
Windows, and try again.
Select a different printer driver. If the
HP LaserJet 2200 series PCL 6 driver
is selected, switch to a PCL 5e or PS
printer driver.
