Finding other resources for the product
You can obtain product information and further troubleshooting resources that are not included in this
guide from the following resources:
■ Setup poster – Provides illustrated setup information. A printed version of this document is
provided with the printer. Also, an electronic version is available as an Adobe® Acrobat®
Portable Document Format (PDF) file on the Starter CD.
■ Getting started guide – Provides instructions for setting up the printer and information about the
warranty and safety issues. Included as a printed guide in the box with the printer.
■ Readme file and release notes – Provides late-breaking information and troubleshooting tips.
Included on the Starter CD.
■ Toolbox – Provides information about print cartridge ink levels and access to printer
maintenance services. See
Using the Toolbox for more information. Available if you choose an
installation option that includes the Toolbox.
■ Printer-driver onscreen help (Windows) – Provides an explanation of the features in the
printer driver. Available from the printer driver.
■ HP Inkjet Toolbox (Macintosh) –Contains tools to calibrate the printer, clean the print
cartridges, print a test page, and find website support information. See
Using the HP Inkjet
Toolbox (Macintosh) for more information.
■ HP Instant Support – Helps you quickly identify, diagnose, and resolve printing problems. See
HP Instant Support for more information. Available through any standard Web browser or
through the Toolbox (Windows).
■ Starter CD – Includes printer software, a utility that lets you create customized installation
packages, an electronic copy of this user's guide, and ordering information. See
Troubleshooting
■ Diagnostics page – Provides information about the printer hardware, such as the firmware
version and model number. See
Printing a diagnostics page.
■ HP websites – Provides the latest printer software, product and support information. Go to
http://www.hp.com/support/dj9800.
■ HP telephone support – Lists information for contacting HP. During the warranty period, this
support is often free of charge. See
HP Telephone Support.
4 1 Welcome
